For Customers

When can I call Mama Taxi?

You may call Mama Taxi any time, 24/7. Please be aware when booking a ride that your reservation is final only once you receive a confirmation email.

Where can I use Mama Taxi’s services?

As long as your ride is to or from Rotterdam, pick-up or drop-off can be anywhere in the Netherlands.

Do I need to book in advance?

Please let us know at least one hour in advance when you book your ride. If you require a taxi during the night, please let us know at least one day in advance.

Can I pay with cash?

No, Mama Taxi is a cash-free business. We accept debit cards and all types of credit cards.

How do I book my Mama Taxi ride?

You may book online by clicking here http://www.mama-taxi.com/en/bookings . Alternatively, you can call us on (+ 3185 401 98 97) or by sending an email to info@mama-taxi.com.

How do I find out how much my ride costs?

Upon contacting us, we will provide you with full information about the fare. Please note that we need your pick-up address and your final destination to give you a quote.

What services does Mama Taxi offer?

In addition to providing safe luxury transportation for individuals, Mama Taxi works with businesses, private individuals and events to provide sustainable transportation for your guests.

Do you provide services for pregnant ladies in labour? Do you provide hospital services?

a. Unfortunately Mama Taxi cannot provide transportation services to pregnant women in labour as specialized medical assistance is needed in these situations.
b. If booked in advance, we would be more than happy to drive you home once the baby is born.
c. The same conditions apply to any and all situations that require immediate and specialized medical assistance.

Does Mama Taxi have booster seats?

Upon request Mama Taxi can provide a booster seat for your child but please note that a supplement will be added to the cost of your ride for this service.

Does Mama Taxi have 8-seaters?

a. No, because fully electric 8-seater minibuses are note yet available which means that current minibuses do not meet Mama Taxi’s sustainability requirements. b. Mama Taxi is pleased to be able to provide our customers with the Tesla model X which accommodates at least 5 persons (a supplement will be charged for this car).

For Prospective Employees

Do I need to be a mother to work for Mama Taxi?

No, that is not a requirement!

I have a driver’s license but not a chauffeur’s license, can I still drive for Mama Taxi?

a. Unfortunately, we cannot accept applications from women who do not have a chauffeur’s license at this point.
b. We also require that you’ve been in possession of your driver’s license for at least 3 years when you apply.
c. Ladies without a chauffeur’s license may apply, but will be required to obtain this license before working as a Mama Taxi driver.

Do I need to live in Rotterdam to be eligible for the job?

It  is preferable that our Mamas live as close to Rotterdam as possible, so please include your address in your application and we will get back to you.

For Investors

I would like to invest in Mama Taxi, what’s my first step

a. Contact Ms. Fernandes personally on zizi@mama-taxi.com.
b. Send an email with your specific question to: info@mama-taxi.com we will answer your question as quickly as possible.